Effective Date: July 18, 2026
Last Updated: July 18, 2026
This Privacy Policy explains how InOrdery (“we”, “our”, “us”) collects, uses, stores, and shares your information when you use our mobile application (“InOrdery” or the “App”) and our website at inordery.com (the “Service”).
By downloading, installing, or using InOrdery, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the App.
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1. Information We Collect
We collect the following categories of information:
a) Information You Provide Directly
• Account information: Your name, email address, and (if you choose) profile photo when you sign up using email, Apple Sign-In, or Google Sign-In.
• Password: If you sign up with email, your password is securely hashed and stored by Firebase Authentication. We never see or store your plain-text password.
• Company and team information: Company name, business details, and role (e.g., owner, member) when you create or join a company in the App.
• Business data: Inventory items, quantities, prices, barcodes, QR codes, custom fields, sales records, cart data, transfers, customers, vendors, notes, and related business information you enter into the App.
• Contact information: If you use the “Import from Contacts” feature, we access your device’s Contacts (only with your permission) to let you select customers or vendors to add. Selected contacts are stored in your account.
b) Information Collected Automatically
• Device information: Device model, operating system version, unique device identifiers, language, and time zone.
• Usage data: In-app events (e.g., screens visited, features used), crash reports, and diagnostics — used to improve the App’s performance and reliability.
• Approximate location: Derived from your IP address for analytics purposes. We do not collect precise GPS location.
c) Camera and Photos
InOrdery uses your device’s camera to scan barcodes and QR codes of inventory items. Camera access is only requested when you tap a scan button, and no photos or video are stored, transmitted, or shared. Scanning is performed on-device.
d) Purchase Information
If you subscribe to a paid plan, purchases are processed by Apple’s App Store. We do not collect or store your payment card details. We only receive confirmation of your subscription status through Apple’s servers.
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2. How We Use Your Information
We use the information we collect to:
• Create and manage your account and company workspace
• Provide, operate, and maintain the App’s features
• Sync your inventory and business data across your devices
• Send you transactional emails (welcome emails, password resets, verification emails, invitation emails, and important service notices)
• Send push notifications (only if you enable them) for stock alerts, expiry reminders, and other in-app events
• Improve the App through analytics, crash reporting, and diagnostics
• Provide customer support and respond to your requests
• Prevent fraud, abuse, and violations of our terms
• Comply with applicable legal obligations
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3. Third-Party Services We Use
InOrdery relies on the following trusted third-party services, each with their own privacy policies:
| Service | Purpose | Privacy Policy |
|—|—|—|
| Firebase Authentication (Google LLC) | User sign-in and account management | https://firebase.google.com/support/privacy |
| Cloud Firestore (Google LLC) | Secure storage of your account and business data | https://firebase.google.com/support/privacy |
| Firebase Cloud Functions (Google LLC) | Server-side logic and transactional emails | https://firebase.google.com/support/privacy |
| Firebase Analytics (Google LLC) | Anonymous usage analytics | https://policies.google.com/privacy |
| Firebase Crashlytics (Google LLC) | Crash reporting and diagnostics | https://firebase.google.com/support/privacy |
| Firebase Cloud Messaging (Google LLC) | Push notifications | https://firebase.google.com/support/privacy |
| Google Sign-In (Google LLC) | Optional sign-in method | https://policies.google.com/privacy |
| Apple Sign-In (Apple Inc.) | Optional sign-in method | https://www.apple.com/legal/privacy/ |
| Apple App Store (Apple Inc.) | Subscription and payment processing | https://www.apple.com/legal/privacy/ |
These providers act as data processors on our behalf and are contractually required to protect your data.
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4. How We Share Your Information
We do not sell your personal information to any third party. We only share information in the following limited circumstances:
• With your team: If you create or join a company workspace, your name, email, role, and business data you contribute are visible to other authorized members of that workspace.
• With service providers: As listed in Section 3, to operate the App on our behalf.
• For legal reasons: If required by law, court order, or valid legal request, or to protect the rights, property, or safety of InOrdery, our users, or the public.
• In a business transfer: If InOrdery is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.
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5. Data Storage and Security
Your data is stored on Google Cloud Platform servers used by Firebase, with encryption both in transit (TLS/HTTPS) and at rest. We apply industry-standard security measures, including:
• Firebase Security Rules to enforce role-based access to your workspace
• Encryption of authentication credentials
• Restricted internal access to production data
While we take reasonable steps to protect your information, no method of transmission or storage over the internet is 100% secure. You are responsible for keeping your account credentials confidential.
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6. Data Retention
• Account data is retained for as long as your account is active.
• Business data (inventory, sales, customers, vendors) is retained until you delete it or delete your account.
• Analytics and crash logs are retained for up to 14 months, in line with Firebase defaults.
• Backups may retain data for a short additional period before being permanently overwritten.
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7. Account Deletion
You can delete your account at any time from within the App:
Profile → Edit Profile → Delete Account
Deleting your account will:
• Permanently remove your personal profile data
• Remove your access to any company workspaces
• If you are the sole owner of a company, delete the company and its associated business data
Some data may be retained for a limited period to comply with legal, financial, or security obligations. To request full deletion of any residual data, contact us at support@inordery.com.
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8. Your Privacy Rights
Depending on where you live, you may have the following rights regarding your personal information:
For All Users
• Access the data we hold about you
• Correct inaccurate data
• Delete your account and personal data
• Export your data in a machine-readable format
For Users in the European Union / United Kingdom (GDPR)
• Right to withdraw consent at any time
• Right to restrict or object to processing
• Right to lodge a complaint with a supervisory authority
For Users in California (CCPA / CPRA)
• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your rights
To exercise any of these rights, contact us at support@inordery.com. We will respond within the timeframes required by applicable law.
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9. Children’s Privacy
InOrdery is a business inventory management tool intended for use by individuals aged 13 and older (or 16 and older in the EU). We do not knowingly collect information from children under this age. If you believe a child has provided us with personal information, please contact support@inordery.com so we can remove it.
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10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States and other regions where Google Cloud operates. We rely on appropriate legal safeguards, such as the European Commission’s Standard Contractual Clauses, to protect your data during such transfers.
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11. Third-Party Links
The App and website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing them with any personal information.
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12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. If the changes are material, we will notify you via in-app notice or email. Your continued use of the App after such changes constitutes your acceptance of the updated policy.
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13. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us:
InOrdery
Email: support@inordery.com
Website: https://inordery.com
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Thank you for trusting InOrdery with your business data. Your privacy matters to us.
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